noobpiuser4
Posts: 6
Joined: Wed Aug 18, 2021 6:24 am

media videos broken since update

Wed Sep 01, 2021 2:36 pm

I have a rpi 4 running up to date rasbian buster and I have run into a problem, the youtube videos(or media videos) wont load.
I have tried multiple "fixes" but none of them have worked almost all of them say that you can't have 2 monitors plugged in when I only have 1 without Teamviewer or any other software(that i know of) that might emulate a dual monitor situation. I'm not very technically skilled using the pi but i'm very open to suggestions.

LTolledo
Posts: 6463
Joined: Sat Mar 17, 2018 7:29 am
Location: Anime Heartland

Re: media videos broken since update

Wed Sep 01, 2021 2:52 pm

really?
RPi4B-4GB RPiOS32 watching both anime on VLC and YouTube video at the same time.jpg
RPi4B-4GB RPiOS32 watching both anime on VLC and YouTube video at the same time.jpg (184.65 KiB) Viewed 2435 times
Dragonball Heroes and Stealth17 Gaming

just updated a while ago....
or maybe something wrong with my setup because it plays fine? :shock:
"Don't come to me with 'issues' for I don't know how to deal with those
Come to me with 'problems' and I'll help you find solutions"

Some people be like:
"Help me! Am drowning! But dont you dare touch me nor come near me!"

noobpiuser4
Posts: 6
Joined: Wed Aug 18, 2021 6:24 am

Re: media videos broken since update

Wed Sep 01, 2021 9:59 pm

Whenever i play a youtube or other media video it keeps showing the loading sign i have to refresh the page like 20 times to maybe get it to work and i have tried it with chrome media and without :(

LTolledo
Posts: 6463
Joined: Sat Mar 17, 2018 7:29 am
Location: Anime Heartland

Re: media videos broken since update

Wed Sep 01, 2021 10:28 pm

oh....youtube...

yeah....its been a chore to watch youtube lately....on an RPiOS (have not tried other OS)
I think it's trying to FORCE users to watch ADs first before playing the selected video...
specially for videos with LOTS of ADs....
but the AD blocker is cutting it off, leaving it hanging....which is quite frustrating....

and yes.... refreshing the page (at least 2x) does make the selected video playable....

I had to refresh the Stealth17 Gaming video 5 times before I was able to play it


but other videos (accessed from my NAS), any video format...plays immediately on VLC or Kodi...

therefore your topic title may be a bit misleading....
"Don't come to me with 'issues' for I don't know how to deal with those
Come to me with 'problems' and I'll help you find solutions"

Some people be like:
"Help me! Am drowning! But dont you dare touch me nor come near me!"

noobpiuser4
Posts: 6
Joined: Wed Aug 18, 2021 6:24 am

Re: media videos broken since update

Tue Sep 07, 2021 1:49 am

So would there be any possible way to fix this bug? is also doesn't work on any other sites :(

LTolledo
Posts: 6463
Joined: Sat Mar 17, 2018 7:29 am
Location: Anime Heartland

Re: media videos broken since update

Tue Sep 07, 2021 3:43 am

noobpiuser4 wrote:
Tue Sep 07, 2021 1:49 am
So would there be any possible way to fix this bug? is also doesn't work on any other sites :(
please be specific with those "other sites" so that we can test those specific ones as well... otherwise we're "shooting blind trying to catch a cheetah"

list it all one by one...
"Don't come to me with 'issues' for I don't know how to deal with those
Come to me with 'problems' and I'll help you find solutions"

Some people be like:
"Help me! Am drowning! But dont you dare touch me nor come near me!"

noobpiuser4
Posts: 6
Joined: Wed Aug 18, 2021 6:24 am

Re: media videos broken since update

Wed Sep 08, 2021 11:57 pm

youtube
google webpage playing youtube
raspberrypi.org
speedrun.com
retropie website

Im pretty sure there are others but I haven't tested them out.

snowballEarth
Posts: 93
Joined: Wed Feb 18, 2015 9:05 pm

Re: media videos broken since update

Thu Sep 09, 2021 10:06 am

YouTube.com's been broken for a few weeks on the pi 4 with Chromium browser.
You can either disable hardware acceleration in Chromium settings, or risk rolling back firmware to a time when it ran ok (using rpi-update).
Or thirdly, install Firefox through terminal. None of these workarounds are ideal

twilightened
Posts: 128
Joined: Fri Sep 03, 2021 12:31 am

Re: media videos broken since update

Thu Sep 09, 2021 10:12 am

snowballEarth wrote:
Thu Sep 09, 2021 10:06 am
YouTube.com's been broken for a few weeks on the pi 4 with Chromium browser.
You can either disable hardware acceleration in Chromium settings, or risk rolling back firmware to a time when it ran ok (using rpi-update).
Or thirdly, install Firefox through terminal. None of these workarounds are ideal
Unfortunately, Firefox ESR has sound issues while playing youtube videos. Some videos do not play with sound.

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 30436
Joined: Sat Jul 30, 2011 7:41 pm

Re: media videos broken since update

Thu Sep 09, 2021 12:07 pm

I've passed this information upstream, I am not sure we knew there was a problem. Just been trying it myself, and some videos work every time, and some don't.
Principal Software Engineer at Raspberry Pi Ltd.
Working in the Applications Team.

twilightened
Posts: 128
Joined: Fri Sep 03, 2021 12:31 am

Re: media videos broken since update

Thu Sep 09, 2021 1:48 pm

jamesh wrote:
Thu Sep 09, 2021 12:07 pm
I've passed this information upstream, I am not sure we knew there was a problem. Just been trying it myself, and some videos work every time, and some don't.
Thanks a lot.

User avatar
hippie403
Posts: 65
Joined: Fri Aug 09, 2019 12:45 pm

Re: media videos broken since update

Fri Sep 10, 2021 5:40 am

jamesh wrote:
Thu Sep 09, 2021 12:07 pm
I've passed this information upstream, I am not sure we knew there was a problem. Just been trying it myself, and some videos work every time, and some don't.
Has this got something to do with the problem:

[ 1299.853017] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 353280)
[ 1299.853821] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 353280)
[ 1299.853893] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 353280)
[ 1299.854059] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 353280)
[ 1299.854118] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 353280)
[ 1299.855229] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 353280)
[ 1824.644654] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 161280)
[ 1824.644735] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 161280)
[ 2139.978062] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1044480)
[ 2139.981293] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1044480)
[ 2139.987305] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1044480)
[ 2139.987416] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1044480)
[ 2139.987527] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1044480)
[ 3641.844508] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 3641.845876] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 3641.846055] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 3641.848105] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 3641.848274] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 3641.852231] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 3641.860307] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 4251.918147] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 4251.918315] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 4251.918391] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 4251.918585] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 4251.918632] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 4251.927486] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)
[ 4251.927699] bcm2835-codec bcm2835-codec: bcm2835_codec_buf_prepare data will not fit into plane (1536 < 1382400)

twilightened
Posts: 128
Joined: Fri Sep 03, 2021 12:31 am

Re: media videos broken since update

Sat Sep 11, 2021 12:09 pm

Just wanted to watch a youtube video under Chrome and the video did not start. The rotating circle stays on the screen forever. Youtube problem still persists. Pi is up to date.

caerwyn
Posts: 1
Joined: Fri Sep 17, 2021 9:24 am

Re: media videos broken since update

Fri Sep 17, 2021 9:57 am

I thought it was just me.
I have started using Firefox, it does not appear to generate the data buffer message and loads youtube better.
If I remember correctly there was a chrome update about the same time as kernel/firmware.

snowballEarth
Posts: 93
Joined: Wed Feb 18, 2015 9:05 pm

Re: media videos broken since update

Thu Sep 23, 2021 6:47 pm

UPDATES! available from repo

apt upgrade to get latest Chromium (92.0.4515.98)

rpi-update to get latest 'test' firmware/kernel (5.10.63-v7l+ #1456 SMP Thu Sep 23)

Youtube.com problems appear to have stopped....

LTolledo
Posts: 6463
Joined: Sat Mar 17, 2018 7:29 am
Location: Anime Heartland

Re: media videos broken since update

Thu Sep 23, 2021 8:46 pm

snowballEarth wrote: UPDATES! available from repo

apt upgrade to get latest Chromium (92.0.4515.98)

rpi-update to get latest 'test' firmware/kernel (5.10.63-v7l+ #1456 SMP Thu Sep 23)

Youtube.com problems appear to have stopped....
CAUTION:
if this is not endorsed by RPF/RPT engineers (specially the rpi-update part)
its proceed at your own peril....

Update: tried it without the rpi-update:
Google Chrome was like: ".....nice one bro....but I still demand that you watch my Ads....so am still not making it easy for ya.."
"Don't come to me with 'issues' for I don't know how to deal with those
Come to me with 'problems' and I'll help you find solutions"

Some people be like:
"Help me! Am drowning! But dont you dare touch me nor come near me!"

snowballEarth
Posts: 93
Joined: Wed Feb 18, 2015 9:05 pm

Re: media videos broken since update

Sat Sep 25, 2021 11:02 am

There are these small white boxes appearing in webpages that weren't there before rpi-update and upgraded Chromium.

Nothing i can't live with.

Worth the occasional visual artefact so i can use YouTube with hardware acceleration.

Hopefully gets addressed

Andr3w85
Posts: 5
Joined: Sat Sep 25, 2021 12:53 pm

Re: media videos broken since update

Mon Sep 27, 2021 3:48 pm

same problem here with Firefox ESR, audio doesn't work on all YT videos.
no idea

I do not feel confortable to test the new firmware of rpi so let me know if some has ideas
I have everything up to date except the firmware

here a paste of my current data of firmware

root@raspberrypi:/home/pi# vcgencmd bootloader_version
Apr 29 2021 17:11:25
version c2f8c388c4ee37ad709ace403467d163e8dd91ce (release)
timestamp 1619712685
update-time 1632564104
capabilities 0x0000001f
root@raspberrypi:/home/pi# vcgencmd version
Aug 31 2021 14:52:47
Copyright (c) 2012 Broadcom
version 67615e950e1e28b92dfae6303cf7a8b879a8908f (clean) (release) (start)
root@raspberrypi:/home/pi# rpi-eeprom-update
BOOTLOADER: up to date
CURRENT: gio 29 apr 2021, 16.11.25, UTC (1619712685)
LATEST: gio 29 apr 2021, 16.11.25, UTC (1619712685)
RELEASE: default (/lib/firmware/raspberrypi/bootloader/default)
Use raspi-config to change the release.

VL805_FW: Using bootloader EEPROM
VL805: up to date
CURRENT: 000138a1
LATEST: 000138a1
root@raspberrypi:/home/pi#

Andr3w85
Posts: 5
Joined: Sat Sep 25, 2021 12:53 pm

Re: media videos broken since update

Mon Sep 27, 2021 3:58 pm

if I disable hardware accelleration in Chrome, I can see and hear audio correctly
instead if I disable hardware accelleration in Firefox ESR, nothing changes

6by9
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 12349
Joined: Wed Dec 04, 2013 11:27 am
Location: ZZ9 Plural Z Alpha, aka just outside Cambridge.

Re: media videos broken since update

Tue Sep 28, 2021 7:06 am

snowballEarth wrote:
Sat Sep 25, 2021 11:02 am
There are these small white boxes appearing in webpages that weren't there before rpi-update and upgraded Chromium.

Nothing i can't live with.

Worth the occasional visual artefact so i can use YouTube with hardware acceleration.

Hopefully gets addressed
Screen shot please. Trying to recreate issues and not knowing if we're seeing the same as you consumes a lot of time.
Software Engineer at Raspberry Pi Trading. Views expressed are still personal views.
I'm not interested in doing contracts for bespoke functionality - please don't ask.

LTolledo
Posts: 6463
Joined: Sat Mar 17, 2018 7:29 am
Location: Anime Heartland

Re: media videos broken since update

Tue Sep 28, 2021 9:00 am

those white boxes, sometimes mosaic... I too got those but not very often (something like once a month or so...)
got it since last year....

ok will post some pics if I catch some....
"Don't come to me with 'issues' for I don't know how to deal with those
Come to me with 'problems' and I'll help you find solutions"

Some people be like:
"Help me! Am drowning! But dont you dare touch me nor come near me!"

LTolledo
Posts: 6463
Joined: Sat Mar 17, 2018 7:29 am
Location: Anime Heartland

Re: media videos broken since update

Thu Sep 30, 2021 9:37 am

caught some...
white square on webpage sample1.jpg
white square on webpage sample1.jpg (85.72 KiB) Viewed 1578 times
white square on webpage sample2.jpg
white square on webpage sample2.jpg (85.23 KiB) Viewed 1578 times

funny thing though...while I was posting this... two squares appeared on top of "Post a reply" and above the "Smilies"
alternating with each other...

and was gone after inserting the images...

actually caught another one just before hitting the submit button
white square on webpage sample3.jpg
white square on webpage sample3.jpg (27.92 KiB) Viewed 1578 times
"Don't come to me with 'issues' for I don't know how to deal with those
Come to me with 'problems' and I'll help you find solutions"

Some people be like:
"Help me! Am drowning! But dont you dare touch me nor come near me!"

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 30436
Joined: Sat Jul 30, 2011 7:41 pm

Re: media videos broken since update

Thu Sep 30, 2021 2:40 pm

It *might* be a CMA allocation issue. Can you try increasing the CMA?

See for help:

$ dtoverlay -h vc4-kms-v3d
Principal Software Engineer at Raspberry Pi Ltd.
Working in the Applications Team.

LTolledo
Posts: 6463
Joined: Sat Mar 17, 2018 7:29 am
Location: Anime Heartland

Re: media videos broken since update

Thu Sep 30, 2021 8:13 pm

well.... its pretty rare actually....

and it can be "simply resolved" by closing Chrome and opening it again.... :D

if it does become chronic...maybe I'll (or somebody else will) make a new topic about it.. ;)
"Don't come to me with 'issues' for I don't know how to deal with those
Come to me with 'problems' and I'll help you find solutions"

Some people be like:
"Help me! Am drowning! But dont you dare touch me nor come near me!"

User avatar
hippie403
Posts: 65
Joined: Fri Aug 09, 2019 12:45 pm

Re: media videos broken since update

Fri Oct 01, 2021 5:17 am

jamesh wrote:
Thu Sep 30, 2021 2:40 pm
It *might* be a CMA allocation issue. Can you try increasing the CMA?

See for help:

$ dtoverlay -h vc4-kms-v3d
What is the default CMA?

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