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People who are able to help you might need to know what model of RPi board your camera module is connected to, and what Operating System it is running.
Since this is a recent purchase it won't be the same Camera Module as the one that gave unexpected results nearly 2 years ago. viewtopic.php?f=28&t=259357&p=1580612#p1580612
If there was a solution then, perhaps you could try it again now?