Andrea1977
Posts: 6
Joined: Fri Jul 09, 2021 2:39 pm

CM3 + availability - worldwide situation

Fri Jul 09, 2021 3:03 pm

Hi to everyone!
I'm a little bit disappointed thinking about the way the foundation is managing the worldwide lack of parts and I would like to know your opinion.
Compute modules are intended for the industry... of course the most important thing is the long EOL but, in my opinion, also having relieable informations is important. First of all, please keep in mind that, what I'm saying here is indirectly connected to the fundation, it is something their customers (RS & Farnell) is reporting to me everytime. But, honestly, even if you deeply google, you won't find anything! They simply don't know when CM3+ will we available again, they say that the fundation is not giving ETAs, nothing, nada. I'm not sure if this is the right place to ask this but I think will be a smart and serious move if they could "officially" say something to us, where is the problem, ETAs, production schedule, delivery plans... I also heard people saying that they stopped producing them. As a matter of fact, when there is a lack of informations, people tend to fill the "holes" with informations taken here and there and this is aboslutely conterproductive.
I don't think I'm the only one with this problem here... I just would like to be connected with someone else with the same problem, someone that already bought them in China maybe at those crazy USD 130,00 they are asking... not good at all!
I feel left at the mercy of myself, I'm sure I'm not the only one.
Just to be sure, if possible, avoid replying with the usual "yeah this is the worldwide situation, we cannot do anything about this", I'm not complaining about this, I'm complaining about the lack of informations.

Thanks

Andrea

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
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Re: CM3 + availability - worldwide situation

Fri Jul 09, 2021 3:17 pm

This is nothing to do with the Foundation, Raspberry Pi Trading deals with manufacture and supply chain.

Due to the ongoing worldwide chip supply problem, we are unable to ramp up manufacture as much as we need for the increased demand for the CM4, along with demand across the rest of the Pi range. This means supplies are well below demand. We do not expect things to improve until the end of the year.

Clearly there is nothing we can do about this, worldwide companies are having to close down production lines because they cannot get hold of the required silicon, and if companies like Subaru and JLR have to do that, what chance companies like us.

In order to keep things as fair as possible, we are sharing out the supply of CM's. This means you can get small numbers of CM4's (100's at most, probably a lot less as they need to be shared out) if you contact info@raspberrypi.com, but large scale sales will not be possible for some months. This should give people the chance to develop product prototypes and get them tested, before supplies get back to normal, likely early 2022.

EDIT: Changed this post (23/7/2022) to emphasise the CM3's are out of stock until Q1/Q2 2022, CM4 may be available in small quantities for R&D purposes only.
Principal Software Engineer at Raspberry Pi Ltd.
Working in the Applications Team.

Andrea1977
Posts: 6
Joined: Fri Jul 09, 2021 2:39 pm

Re: CM3 + availability - worldwide situation

Mon Jul 12, 2021 6:54 am

Thanks for your reply.
Good to know. Thanks for supporting us and to reply to our questions in such a fast way!
I will surely do like you suggested.

Thanks!

Andrea

Andrea1977
Posts: 6
Joined: Fri Jul 09, 2021 2:39 pm

Re: CM3 + availability - worldwide situation

Tue Jul 20, 2021 11:12 am

@Jamesh
Thanks again for your suggestion... but I think now I need another one from you.
11 days have passed since I wrote to info@raspberrypi.com but I still haven't hear back... something else you can suggest me to do at this point???

Thanks

Andrea

jamesh
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Re: CM3 + availability - worldwide situation

Tue Jul 20, 2021 11:44 am

I've emailed the guy who deals with CM supply to see if he can help, it's possible there simply are no devices left in the supply chain.
Principal Software Engineer at Raspberry Pi Ltd.
Working in the Applications Team.

Rivendel
Posts: 5
Joined: Thu Feb 19, 2015 8:54 am

Re: CM3 + availability - worldwide situation

Tue Jul 20, 2021 2:05 pm

@Jamesh Some for us, we haven't received any anwer for our inquiry.
Would you please priovide us with the Info if there is something left in the supply chain.

Thank You

Robert

Andrea1977
Posts: 6
Joined: Fri Jul 09, 2021 2:39 pm

Re: CM3 + availability - worldwide situation

Tue Jul 20, 2021 2:27 pm

Hi,
Ok, now it's official... I received a reply from a Senior Sales Executive of Raspberry PI (trading) Ltd, probably right after the message from @Jamesh (BTW... thanks a lot for your interest in this, I really appreciated!).
Raspberry PI foundation is not able to sell "directly" any CM3+, I'm still unsure what does this means:
1) They "can't sell" - because only Licensee partners can do this.
2) They "are not able" to sell because they simply don't have them.

So, will be nice to know if it's case 1 or case 2, but, in both cases, this statement:

<In order to keep things as fair as possible, we are sharing out the supply of CM's. This means you can get small numbers (100's at most) if you <contact info@raspberrypi.com, but large scale sales will not be possible for some months. This should give people the chance to develop <product prototypes and get them tested, before supplies get back to normal, likely early 2022.

is not correct.

Thanks

Andrea

jamesh
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Raspberry Pi Engineer & Forum Moderator
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Re: CM3 + availability - worldwide situation

Tue Jul 20, 2021 2:31 pm

CM3's are dealt with by licensees, not like the CM4 which we deal with in house.

So for really accurate data you would need to talk to RS or Farnell with regard to CM3. BUT, I can say that all CM3/8GB stock has been sold until Q1/2022, for the following reason...

The problem with CM3's and CM4's is component supply, the lead time for some parts went from 26 to 52 weeks overnight, and we are currently seeing this delay now hitting end user supply. So Q1 2022 is about 6 months away, the difference between the change in lead times that was forced upon us by suppliers.

This is something being seen by all manufacturers, not just us. We are actively managing supply chain, but I don't think there is much that can be done for the CM3's. CM4's will not be available in quantity until Q1/22 either but we do have limited ability to get them in small numbers to people for R&D purposes. This is not available for CM3, there simply are not any left in the supply chain at all.

Sorry to be the bearer of bad news, but as above, this is a worldwide chip shortage that is affecting everyone, not just us.
Principal Software Engineer at Raspberry Pi Ltd.
Working in the Applications Team.

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MikeDB
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Re: CM3 + availability - worldwide situation

Tue Jul 20, 2021 2:49 pm

Andrea1977 wrote:
Tue Jul 20, 2021 2:27 pm
This should give people the chance to develop <product prototypes and get them tested, before supplies get back to normal, likely early 2022.
Whilst I've no idea of the exact situation for RPT products, you might find early 2022 is very ambitious for 'back to normal' if you use other parts. For instance many STMicroelectronics MCUs now say summer 2022 for next deliveries, whilst some power MOSFETs are end 2022. Some specialist Toshiba transistors don't even have an estimated delivery date anymore.

I've got two products ready to go to pilot production runs of fifty each, and even have the CM4s for them sitting here in a box, but stopped by a total lack of STM32F730s and any decent audio ADCs and DACs, having laid the PCBs out to accept several brands.
Always interested in innovative audio startups needing help and investment. Look for InPoSe Ltd or Future Horizons on LinkedIn to find me (same avatar photograph)

Andrea1977
Posts: 6
Joined: Fri Jul 09, 2021 2:39 pm

Re: CM3 + availability - worldwide situation

Tue Jul 20, 2021 2:52 pm

Thanks,
but this brings us back to the main reason why I started this topic:

< it is something their customers (RS & Farnell) is reporting to me everytime. They simply don't know when CM3+ will we available again, they say <that the fundation is not giving ETAs, nothing, nada.
<I think will be a smart and serious move if they could "officially" say something to us, where is the problem, ETAs, production schedule, delivery <plans.
<I'm not complaining about this, I'm complaining about the lack of informations.

As a result, we all are receiving all these prime information from a forum topic... a forum topic that I started.
You say that I should ask RS or Farnell, I already contacted them many times and they are offloading the problem to you, now you are offloading the problem to them.
You said we could have asked for a limited supply for R&D purposes but this turned out to be false.
Don't you think that it would have been a good idea to officially communicate this somewhere?

Again, I'm not complaining about the fact that you are out of stock, about the fact that we have to wait, about the worldwide situation that we all are aware... I'm complaining about the lack of information. In some way now you solved our problem, on another hand I'm more worried than before.

Thanks again for your time.

Andrea

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
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Joined: Sat Jul 30, 2011 7:41 pm

Re: CM3 + availability - worldwide situation

Tue Jul 20, 2021 3:13 pm

Andrea1977 wrote:
Tue Jul 20, 2021 2:52 pm
Thanks,
but this brings us back to the main reason why I started this topic:

< it is something their customers (RS & Farnell) is reporting to me everytime. They simply don't know when CM3+ will we available again, they say <that the fundation is not giving ETAs, nothing, nada.
<I think will be a smart and serious move if they could "officially" say something to us, where is the problem, ETAs, production schedule, delivery <plans.
<I'm not complaining about this, I'm complaining about the lack of informations.

As a result, we all are receiving all these prime information from a forum topic... a forum topic that I started.
You say that I should ask RS or Farnell, I already contacted them many times and they are offloading the problem to you, now you are offloading the problem to them.
You said we could have asked for a limited supply for R&D purposes but this turned out to be false.
Don't you think that it would have been a good idea to officially communicate this somewhere?

Again, I'm not complaining about the fact that you are out of stock, about the fact that we have to wait, about the worldwide situation that we all are aware... I'm complaining about the lack of information. In some way now you solved our problem, on another hand I'm more worried than before.

Thanks again for your time.

Andrea
Everything I said in my recent post above is true. The error I made was in initially thinking that the CM3 and CM4 were being dealt with in the same way. So, no, getting hold of small numbers of CM3's is not possible because there are simply none left in the supply chain. There are some CM4's available for this purpose.

My information comes from the same guy who just emailed you.
Principal Software Engineer at Raspberry Pi Ltd.
Working in the Applications Team.

Andrea1977
Posts: 6
Joined: Fri Jul 09, 2021 2:39 pm

Re: CM3 + availability - worldwide situation

Tue Jul 20, 2021 3:18 pm

Thanks, I understand ;)

Andrea

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