PitchBlackNights
Posts: 5
Joined: Sat Feb 13, 2021 2:47 am

Wireless USB Mouse doesn't work

Fri Sep 30, 2022 1:53 am

I Just noticed this today, my Wireless USB Mouse doesn't work on my Raspberry Pi 4. It works any everything else. I also have tried multiple mice, none work. I got the idea of using

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tail -f /var/log/syslog
and plugged in my mouse. I got this, and I have no idea what it means, can someone help me parse it? And maybe fix my problem?

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Sep 29 20:43:50 MyPi kernel: [  927.957429] usb 1-1.3: new full-speed USB device number 6 using xhci_hcd
Sep 29 20:43:50 MyPi kernel: [  928.072403] usb 1-1.3: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=12.11
Sep 29 20:43:50 MyPi kernel: [  928.072454] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 29 20:43:50 MyPi kernel: [  928.072467] usb 1-1.3: Product: USB Receiver
Sep 29 20:43:50 MyPi kernel: [  928.072476] usb 1-1.3: Manufacturer: Logitech
Sep 29 20:43:50 MyPi kernel: [  928.104704] logitech-djreceiver 0003:046D:C52B.000D: hiddev96,hidraw2: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:01:00.0-1.3/input2
Sep 29 20:43:51 MyPi mtp-probe: checking bus 1, device 6: "/sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.3"
Sep 29 20:43:51 MyPi mtp-probe: bus: 1, device: 6 was not an MTP device
Sep 29 20:43:51 MyPi kernel: [  928.240691] input: Logitech Wireless Mouse as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.3/1-1.3:1.2/0003:046D:C52B.000D/0003:046D:4055.000E/input/input18
Sep 29 20:43:51 MyPi kernel: [  928.241909] logitech-hidpp-device 0003:046D:4055.000E: input,hidraw3: USB HID v1.11 Mouse [Logitech Wireless Mouse] on usb-0000:01:00.0-1.3/input2:1
Sep 29 20:43:51 MyPi mtp-probe: checking bus 1, device 6: "/sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.3"
Sep 29 20:43:51 MyPi mtp-probe: bus: 1, device: 6 was not an MTP device
Sep 29 20:43:51 MyPi systemd-udevd[6462]: mouse1: Process '/usr/sbin/th-cmd --socket /var/run/thd.socket --passfd --udev' failed with exit code 1.
Sep 29 20:43:51 MyPi systemd-udevd[6466]: event6: Process '/usr/sbin/th-cmd --socket /var/run/thd.socket --passfd --udev' failed with exit code 1.

trejan
Posts: 5149
Joined: Tue Jul 02, 2019 2:28 pm

Re: Wireless USB Mouse doesn't work

Fri Sep 30, 2022 2:23 am

Move the receiver away from the USB 3 ports and any HD/SSDs. USB 3 causes interference in the 2.4GHz radio band which your mouse is also using.

PitchBlackNights
Posts: 5
Joined: Sat Feb 13, 2021 2:47 am

Re: Wireless USB Mouse doesn't work

Fri Sep 30, 2022 1:49 pm

It's not in any of the USB 3 ports, and it has worked before, even with all ports being used (wireless keyboard, wireless mouse, external hdd, microsd to usb adapter)

trejan
Posts: 5149
Joined: Tue Jul 02, 2019 2:28 pm

Re: Wireless USB Mouse doesn't work

Fri Sep 30, 2022 2:19 pm

I don’t mean moving the receiver to a USB 2 port. You need to physically get it away from USB 3 devices like your HD and their cables by using an extension or a hub. Try a different USB 3 cable as well because some are poorly shielded.

USB 3.0 causing interference is not Pi specific.

The logs show the receiver is being detected correctly so the problem isn't there. If it has mysteriously stopped working and you've not changed or moved anything then something else is causing interference or its faulty.

PitchBlackNights
Posts: 5
Joined: Sat Feb 13, 2021 2:47 am

Re: Wireless USB Mouse doesn't work

Fri Sep 30, 2022 6:13 pm

I havent changed anything, i just booted it up one day, and the mouse wouldn't work

kip_the_elder
Posts: 143
Joined: Mon May 03, 2021 3:49 pm
Location: Third Rock from the Sun

Re: Wireless USB Mouse doesn't work

Sat Oct 01, 2022 10:44 am

I use wireless mice on Pis without issue....including some of the brand that you mention.

Have you verified that the USB ports are working? Check by plugging in something else in.

Has something changed in SW.?..Try a fresh OS install.

Have you got good batteries in the mouse? I do find that on some of these these devices get through them quite quickly. Try new batteries.
Always be kind to beginner geeks. They will be the ones programming your ventilator. :)

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